Who Are We?
Shoppers Start is home to a multitude of leading international and national luxury, prestige and premium brands for apparel, shoes, watches, bags, beauty, home décor and much more. With 30 years of experience in retail, we aim to bring the best of the best right to your doorstep through our department stores, website and app. We continue to go above and beyond to engage and delight you with our wide assortment of brands and products, personal shoppers, master classes, expert advice, videos, and informative content that makes shopping with us an experience you’ll keep coming back to.
Our Vision
“To be an inspirational and trusted brand, transforming customers' lives through fashion and delightful shopping experience every time” We have a team of professional associates who strive endlessly to provide the best shopping experience to each of our customers. We have adopted a new philosophy of "Start Something New" to give retail a new dimension and innovation is our key driver to attain excellence in customer service.
What Sets Us A Part
Shoppers Start is home to a multitude of leading international and national luxury, prestige and premium brands for apparel, watches, footwear, makeup, skincare, fragrances, personal care, sunglasses and much more. With 33 years of experience in retail, we aim to bring the best of beauty right to your doorstep through our department stores, website and app. We continue to go above and beyond to engage and delight you with our wide assortment of brands and products, personal shoppers, master classes, expert advice, videos, and informative content that makes shopping with us an experience you’ll keep coming back to.
Our Culture
At Shoppers Start, we believe in limitless possibilities and have always set high benchmarks, achieved the impossible and celebrated our successes. With innovation at our core, we adopted our philosophy of ‘Start Something New’ in order to give retail a whole new dimension. We endeavour to Start Something New in performance, in products, customer service, and in life.
All our employees are designated as Customer Care Associates; this implies that we are, first and foremost, dedicated to serving our customers. This not only creates a service oriented mind-set within our employees but it also reinforces the feeling that we are all partners working towards a common goal.
Our company anthem, “Hadh Se Aage” is played across our organization, from our head office and regional offices to stores and distribution centres, at 10.45 am every morning. This song composed by Gulzar and sung by Sonu Nigam, is sung wholeheartedly by all our employees with the lyrics encouraging and inspiring us to make meaningful contributions to society.
Our Milestones
We have come a long way from our very first store in 1991 to over 89 stores all across the country. Our journey, complete with ups and downs, has been incredible and we will keep growing faster as we collaborate with different brands, develop our own private labels and continue to serve our loyal customers.
